Privacy Policy
Last updated: February 23, 2026
Effective date: February 23, 2026
This Privacy Policy describes the policies of Cristalleria Vidres Arxiduc, located at C/ Arxiduc Lluis Salvador, 128, 07004 Palma de Mallorca, Balearic Islands, Spain, email: info@cristalleriaarxiduc.com, phone: +34 680 815 259, regarding the collection, use, and disclosure of your information when you use our website https://cristalleriaarxiduc.es (the “Service”).
By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Service.
We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon publication. We recommend reviewing this page periodically.
Information We Collect
We may collect and process the following personal information:
Name
Email address
Phone number
Any information voluntarily provided through contact or quote request forms
How We Use Your Information
We use the information we collect for the following purposes:
To respond to inquiries and quote requests
To provide customer support
To manage requested or contracted services
To communicate with you regarding our services
We will not use your personal data for purposes other than those stated above without your consent, unless required by law.
Legal Basis for Processing (GDPR)
We process your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR), based on:
Your consent when submitting forms
The performance of a requested service
Compliance with legal obligations
Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.
We may retain anonymized information indefinitely.
Your Rights
Under the GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time
File a complaint with the Spanish Data Protection Authority
To exercise your rights, please contact us at:
Cookies and Tracking Technologies
We use cookies and analytics tools such as Google Analytics to improve user experience and analyze website usage.
For more information, please refer to our Cookie Policy.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from loss, misuse, or unauthorized access.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to external websites.
We are not responsible for their privacy practices.
We recommend reviewing their privacy policies before providing personal data.
Data Controller
Cristalleria Vidres Arxiduc
C/ Arxiduc Lluis Salvador, 128
07004 Palma de Mallorca
Balearic Islands, Spain
Email: info@cristalleriaarxiduc.com
Phone: +34 680 815 259
Consent
By using this website and submitting your information through our forms, you consent to this Privacy Policy.